S i k o m m u n i c a t i o n


We are here for you. You can reach us personally during our business hours:

Monday to Friday from 8:00 to 18:00.
Central service and support hotline:
E-Mail: support@sikom.de
+49 800 7 456611
(Calls from landlines and mobile phones in Germany are free of charge)
24/7 service for our customers with a service contract
If you have a service contract with us, we will be happy to assist you up to 24 hours a day in accordance with the agreed service conditions. You can reach us not only during our normal business hours, but also at all other times.
Our hotline is available 24 hours a day.
Our automated call system will be happy to take your call outside our business hours and initiate the necessary measures.

Contact us

Thank you for your interest in contacting us.
Please take a few moments to provide us with some information.
Your details will help us to better understand your requirements and offer you customised solutions.
Thank you in advance for your co-operation.

Our locations in Germany

Heidelberg - Tullastraße 4 - 69126 Heidelberg - +49 6221 / 13788-0

Zwickau - Herschelstraße 27 - 08060 Zwickau - +49 6221 / 13788-0

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We love our customers ...

... and they love us

"We chose the Sikom solution because the configuration is intuitive and easy, and communication with Sikom works smoothly."


"The Sikom ContactCenter offers the best price-performance ratio for Sto SE & Co. KGaA. This is the only way our 90 locations in Germany with over 500 agents can be optimally managed."

Sto SE & Co. KGaA Stühlingen

"With the Sikom ContactCenter solution, we handle a huge volume of calls every day. Thanks to the flexible solution, our individual requirements could be implemented."

LVM Insurance

"We have been working with Sikom for many years and have successfully tackled many challenges with sales and development. Sikom is a fair partner with whom you are happy to tackle even extraordinary projects. "

Kommunal BIT AöR

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