The premium contact center software

... that companies trust

For more than 25 years

Sikom AgentOne®

Our comprehensive premium contact center solution for the highest demands

Customisable omnichannel platform
Freely customisable solution with modular structure
Serves all customer channels


... for Sikom AgentOne®

For customers

Better customer experience

Faster problem resolution

Higher customer satisfaction

Fewer customer complaints

Greater customer loyalty

More referrals

For employees

Better job satisfaction

Reduced stress

Improved performance

Increased motivation

Reduced staff turnover

Increased team dynamics

For organisations

Reduction of sick leaves

Reduction of sources of error

Greater employee loyalty

Increased productivity

Improvement of company image

Increase in company value

Premium Contact Center Software

A customised solution in just a few clicks

We love our customers ...

... and they love us

"We chose the Sikom solution because the configuration is intuitive and easy, and communication with Sikom works smoothly."


"The Sikom ContactCenter offers the best price-performance ratio for Sto SE & Co. KGaA. This is the only way our 90 locations in Germany with over 500 agents can be optimally managed."

Sto SE & Co. KGaA Stühlingen

"With the Sikom ContactCenter solution, we handle a huge volume of calls every day. Thanks to the flexible solution, our individual requirements could be implemented."

LVM Insurance

"We have been working with Sikom for many years and have successfully tackled many challenges with sales and development. Sikom is a fair partner with whom you are happy to tackle even extraordinary projects. "

Kommunal BIT AöR