AgentOne® Cloud ...

is a purely cloud-based contact center solution that can be scaled flexibly so that you can react quickly to changes and expand your contact center as required.

More information ...




Sikom AgentOne® Cloud

  • Suitable for all company sizes
  • Produced on the OpenTelekomCloud
  • Includes the important inbound channels: email, chat, voice
  • Practical package offers - uncomplicated, fast solution

POSSIBLE OPTIONS FOR ALL PACKAGES:

Automatic outbound dialer
Connection to Microsoft Teams

Migration to your own environment using the same contact center application is also possible if required.

Our packages


Starter

for small teams
  • Voice
  • Reporting functions
  • Menu control via phone
  • Email with rules
Request a demo

Advanced

for growing teams
  • All the benefits of Starter plus
  • Voice recording
  • Chat
  • Capture callback requests
Request a demo

Premium

for medium and large teams
  • All the benefits of Advanced plus
  • Customer satisfaction survey
  • SilentMonitoring
  • Whispering
Request a demo

Premium Contact Center Software

A customised solution in just a few clicks